Shipping Policy
Shipping Information
At Luxvelune, we are committed to delivering your order safely and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Time
Estimated delivery times within the United States typically range between 5–12 business days depending on the destination and shipping carrier.
Order Tracking
Once your order has been shipped, you will receive a tracking confirmation email with shipment details.
Shipping Delays
Delivery times may occasionally be affected by weather conditions, carrier delays, holidays, or high order volumes. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Luxvelune is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact our support team within a reasonable timeframe after delivery confirmation.